Privacy Policy
Last updated: March 1, 2026
1. Introduction
IDVisaPhoto.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Payment information (processed securely through third-party payment processors)
- Order history and transaction details
- Photographs you upload for processing
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and browser type
- Device information and operating system
- Usage data and website interaction patterns
- Cookies and similar tracking technologies
2.3 Reviews and Testimonials
If you choose to leave a review or testimonial about our services, we may collect and display certain information publicly on our website. This may include:
- Your name (first name or name as provided by you)
- The type of document or photo created (e.g., passport photo, visa photo)
- Your review, rating, or testimonial content
Reviews are displayed to help other users understand the quality of our services. We will never publish sensitive personal information as part of a review. You may request removal of your review at any time by contacting us at [email protected].
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders for passport photos
- Provide, maintain, and improve our services
- Communicate with you about your orders and our services
- Send you marketing communications (with your consent)
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
- Display customer reviews and testimonials (with your consent)
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
4.1 Image Storage
Your processed photos are stored securely on our servers and are used solely for processing your orders. We retain images in accordance with our data retention policy of 7 days and delete them after the retention period expires, unless you request earlier deletion.
- Processed photos for uncompleted orders are deleted after 1 hour.
- Processed photos for completed orders are deleted after 7 days.
- Original uploaded photographs are never stored.
4.2 Payment Information
We do not store your full payment card details. All payment processing is handled by secure third-party payment processors that comply with PCI DSS standards.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with any merger, sale, or acquisition of our business
- With Your Consent: When you have given us explicit permission to share your information
- Public Reviews: Information you choose to include in public reviews or testimonials may be visible to other users of our website
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to processing of your information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at [email protected]
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our services are not intended for children under the age of 15. We do not knowingly collect personal information from children under 15. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: